RCPS Help Desk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

If you cannot log in, please go to to the RCPS Login page to manage your login password.

To request Chromebook or iPad apps

• Chromebook Whitelist Request
• iPad App Request

ITRT Instructional Support Request

• Elementary Teachers' Instructional Help Request Form
• Middle School Teachers' Instructional Help Request Form
• High School Teachers' Instructional Help Request Form

Other helpful sites:

• RCPS Login - Single Sign-on Self Service
  • Self service directions
• Chrome Remote Desktop
  • https://remotedesktop.google.com
  • Windows users will need administrator to install software the first time.